Remote Medical Assistant – Patient Care & EHR Support

Vail Health Hospital; United States; Remote; USD 32,000 - 43,000; Full time

Benefits offered by this job

Wellbeing reimbursement funds

403(b) contribution eligibility

Job summary

Vail Health is seeking a Medical Assistant to support providers and clinical teams, handling patient communication, managing EHR records, and performing essential administrative duties to ensure high-quality patient care.

Requirements include familiarity with medical terminology, HIPAA compliance, and OSHA rules, plus 2 years of relevant experience. Certifications such as CMA/RMA/NCMA/CCMA/MAC are preferred. This is a Colorado-based, on-site role with PRN benefits and salary considerations.

Qualifications

• Basic knowledge of medical terminology, HIPAA compliance, and OSHA rules and regulations required.
• 2 years of experience with applicable patient care and administrative duties preferred.

Responsibilities

• Field patient phone calls and voicemails professionally.
• Address patient portal and EHR messages within established timeframes.
• Communicate with providers regarding patient questions and concerns.
• Process refill requests based on workflow and qualifying factors.
• Coordinate with clinical team to ensure accurate documentation in the EHR.

Skills

Medical terminology

HIPAA compliance

OSHA awareness

Customer service

Education

CMA

RMA

NCMA

CCMA

MAC

Tools

EHR systems

Patient portal

Job description

Vail Health is seeking a Medical Assistant to support providers and clinical teams, handling patient communication, managing EHR records, and performing essential administrative duties to ensure high-quality patient care.

Requirements include familiarity with medical terminology, HIPAA compliance, and OSHA rules, plus 2 years of relevant experience. Certifications such as CMA/RMA/NCMA/CCMA/MAC are preferred. This is a Colorado-based, on-site role with PRN benefits and salary considerations.