Remote Medical Assistant - Patient Care & EHR

Vail Health Hospital; Annapolis (MD); Remote; USD 32,000 - 43,000; Full time

Benefits offered by this job

Wellbeing reimbursement funds

403(b) contribution eligibility

Job summary

Vail Health Hospital is seeking a clinical assistant to support providers and care teams by handling patient calls, managing portal messages, and processing refill requests with HIPAA-compliant documentation.

Responsibilities include coordinating with clinicians, maintaining accurate EHR entries, and ensuring timely patient communication, with compensation and PRN benefits in a Colorado-based role.

Qualifications

• Basic knowledge of medical terminology, medical equipment, HIPAA compliance, and OSHA rules and regulations required.
• 2 years of experience with applicable patient care and administrative duties preferred.
• Licensure options include CMA, RMA, NCMA, CCMA, MAC, or NR CMA; Colorado EMT/RN/LPN/CNA licenses may apply.

Responsibilities

• Fields patient phone calls and voicemails promptly and professionally.
• Address patient portal and EHR messages within established timeframes.
• Process refill requests based on workflow and qualifying factors.
• Coordinate with providers and care teams on patient questions and results.
• Maintain accurate documentation in the patient’s EHR and HIPAA-compliant records.
• Support the care team and model organizational values.

Skills

Medical terminology

HIPAA compliance

OSHA regulations

Education

Certified Medical Assistant (CMA) / CMA equivalents

RMA / NCMA / CCMA / MAC / NR CMA equivalents

Colorado EMT license or RN/LPN/CNA compact state license

Job description

Vail Health Hospital is seeking a clinical assistant to support providers and care teams by handling patient calls, managing portal messages, and processing refill requests with HIPAA-compliant documentation.

Responsibilities include coordinating with clinicians, maintaining accurate EHR entries, and ensuring timely patient communication, with compensation and PRN benefits in a Colorado-based role.