Remote Medical Assistant & Care Coordinator

Cosan Group; Colorado; À distance; USD 22 000 - 33 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical, Dental, Vision Insurance

Company-provided equipment

401(k) Plan

Disability & Life Insurance

Employee Assistance Program

Holidays

Résumé du poste

Cosán Group is seeking a remote Care Coordinator in the US to support patients with chronic conditions through monthly outreach and health coaching.

The role requires managing a panel of patients, collaborating with clinical teams, and ensuring HIPAA-compliant communication from a home office. A CMA/RMA/CCMA or CPhT certification plus clinical experience are required, with 100% WFH and a Monday-Friday schedule. The candidate must reside in the United States.

Qualifications

• Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C).
• OR Certified Pharmacy Technician (CPhT)
• Minimum 1 year of clinical experience in primary care, hospital, or a specialty healthcare setting.
• Experience with Electronic Medical Records (EMRs) and strong computer navigation skills.
• Proficiency in multiple technology platforms and ability to navigate complex systems.
• HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability.
• Must be legally authorized to work in the United States.

Responsabilités

• Manage an assigned panel of patients and conduct required monthly outreach to ensure continuity of care.
• Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching.
• Maintain call quality standards through consistent engagement and professional communication in every patient interaction.
• Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs.
• Support care coordination goals by staying on schedule with monthly outreach targets.
• Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services.
• Advocate for patient needs by listening to concerns and communicating solutions to the care circle.
• Document all patient interactions in real time using the care coordination platform and maintain HIPAA compliance.

Connaissances

Excellent communication

Patient-centered care

Care coordination

Bilingual English/Spanish

Formation

Certification: CMA/RMA/CCMA/NCMA/CMAC or equivalent

Outils

EMR systems

HIPAA compliance tools

Remote collaboration platforms

Description du poste

Cosán Group is seeking a remote Care Coordinator in the US to support patients with chronic conditions through monthly outreach and health coaching.

The role requires managing a panel of patients, collaborating with clinical teams, and ensuring HIPAA-compliant communication from a home office. A CMA/RMA/CCMA or CPhT certification plus clinical experience are required, with 100% WFH and a Monday-Friday schedule. The candidate must reside in the United States.