Remote MD Auto Claims Adjuster – CST‑Focused

Allstate Foundation; Town of Texas (WI); On-site; USD 54,000 - 83,000; Full time

Benefits offered by this job

Home office stipend

Connectivity reimbursement

Job summary

National General Holdings Corp. is seeking an experienced Material Damage Claims Adjuster to investigate automobile claims, determine coverage and liability, and negotiate outcomes with customers.

The role emphasizes empathy and de-escalation, and requires collaboration across teams without supervisory duties. The position focuses on accurate coverage investigation and liability determination, with opportunities to handle complex cases and contribute to a high-standard claims operation.

Qualifications

• Experience handling auto claims with a solid grasp of coverage and liability determination.
• Strong customer service skills with empathy and de-escalation techniques.
• Ability to collaborate across teams and work with limited supervision.

Responsibilities

• Determines subrogation or fraud potential and how to handle for complex cases
• Applies advanced understanding of insurance policies written by the company and its relationships
• Handles investigation of coverage, liability and damages for auto claims with increased authority
• Reviews and negotiates injury claims when applicable
• Recognizes vehicle body parts and potential property damage
• Identifies customer needs and meets them with effective service

Skills

Auto Insurance Claims

Collaboration

Customer Service

Empathy

Material Damage Claims

Prioritization

Property Damage

Time Management

Job description

National General Holdings Corp. is seeking an experienced Material Damage Claims Adjuster to investigate automobile claims, determine coverage and liability, and negotiate outcomes with customers.

The role emphasizes empathy and de-escalation, and requires collaboration across teams without supervisory duties. The position focuses on accurate coverage investigation and liability determination, with opportunities to handle complex cases and contribute to a high-standard claims operation.