Remote Auto Claims Adjuster – Material Damage Expert

Allstate; United States; Remote; USD 53,500 - 82,500; Full time

Benefits offered by this job

Laptop provided

Monitors provided

Connectivity reimbursement

Job summary

National General, a part of The Allstate Corporation, seeks a Material Damage Claims Adjuster to investigate auto accidents, determine coverage, liability and damages, and adjust and negotiate claims within limits of authority.

The role involves partnering with fraud and subrogation teams, identifying vehicle parts and damages, and applying policy knowledge to resolve claims efficiently while maintaining strong customer service standards.

Qualifications

• Experience handling auto insurance claims and estimating damages.
• Ability to assess coverage and liability within authority.
• Strong customer service, empathy, and problem-solving skills.

Responsibilities

• Partner with fraud and subrogation teams to handle claims.
• Identify vehicle parts and potential property damage.
• Assess customer needs and apply service skills to meet them.
• Determine subrogation or fraud potential and how to handle it.
• Apply knowledge of company policies to claims procedures.
• Investigate auto claims (coverage, damages, subrogation) with appropriate discretion.

Skills

Auto Insurance Claims

Claims Resolution

Empathy

Goal-Oriented

Insurance Investigation

Multitasking

Organizing

Job description

National General, a part of The Allstate Corporation, seeks a Material Damage Claims Adjuster to investigate auto accidents, determine coverage, liability and damages, and adjust and negotiate claims within limits of authority.

The role involves partnering with fraud and subrogation teams, identifying vehicle parts and damages, and applying policy knowledge to resolve claims efficiently while maintaining strong customer service standards.