Remote Material Damage Auto Claims Adjuster

Allstate Private Limited; New York (NY); Remote; USD 54,000 - 83,000; Full time

Job summary

National General is seeking an experienced Material Damage Claims Adjuster to investigate and confirm facts of loss for basic to advanced auto accidents. The role covers coverage, liability, and damages while negotiating within authority limits.

The ideal candidate resides in the CST time zone and demonstrates empathy, professionalism, and strong negotiation skills in a collaborative team environment. Experience with liability determination and coverage investigation is valued.

Qualifications

• Experience handling auto claims including coverage, liability and damages.
• Strong customer service skills with empathy and professionalism.
• Ability to de-escalate and communicate effectively in a collaborative environment.

Responsibilities

• Determines subrogation or fraud potential and how to handle complex cases.
• Applies advanced understanding of policies written by the company and industry.
• Handles investigations of complex auto claims with increasing authority.
• Reviews and negotiates injury claims when applicable, for moderate to complex cases.
• Recognizes vehicle body parts and potential property damage.
• Identifies customer needs and addresses them with appropriate service.

Skills

Auto Insurance Claims

Collaboration

Customer Service

Empathy

Material Damage Claims

Prioritization

Property Damage

Time Management

Job description

National General is seeking an experienced Material Damage Claims Adjuster to investigate and confirm facts of loss for basic to advanced auto accidents. The role covers coverage, liability, and damages while negotiating within authority limits.

The ideal candidate resides in the CST time zone and demonstrates empathy, professionalism, and strong negotiation skills in a collaborative team environment. Experience with liability determination and coverage investigation is valued.