Remote MD Claims Adjuster: Auto & Property Expert

Allstate Northern Ireland Limited; Town of Texas (WI); Hybrid; USD 54,000 - 83,000; Full time

Job summary

National General Holdings Corp. is seeking an experienced MD Claims Adjuster to investigate and confirm loss details for auto claims, determine coverage, liability, and damages, and negotiate adjustments within authority.

The role emphasizes empathy, customer service, and de-escalation in a remote CST-based setting. The ideal candidate will handle complex auto claims, review injury-related cases, and collaborate across teams while upholding policy guidelines and accuracy.

Qualifications

• Investigating and confirming the facts of loss for basic to advanced automobile accidents.
• Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
• Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority.
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims.
• Recognizes and identifies body parts of a vehicle and understanding other potential property damage.

Responsibilities

• Determines subrogation or fraud potential and how to handle for complex cases
• Applies advanced understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department
• Handles investigation regarding all aspects of complex auto claims (coverage, liability and damages) with the exercise discretion and independence within increased level of authority
• For claims involving injuries (if handled), learns how to review, evaluate, and negotiate moderate to complex injury claims
• Recognizes and identifies body parts of a vehicle and understanding other potential property damage

Skills

Auto Insurance Claims

Collaboration

Customer Service

Empathy

Material Damage Claims

Prioritization

Property Damage

Time Management

Job description

National General Holdings Corp. is seeking an experienced MD Claims Adjuster to investigate and confirm loss details for auto claims, determine coverage, liability, and damages, and negotiate adjustments within authority.

The role emphasizes empathy, customer service, and de-escalation in a remote CST-based setting. The ideal candidate will handle complex auto claims, review injury-related cases, and collaborate across teams while upholding policy guidelines and accuracy.