Remote Marketing Ops Lead - Scale MarTech & Campaigns

Lumen

Salem (OR)

Remote

USD 111,000 - 148,000

Full time

8 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen is seeking a Lead Marketing Operations Manager to shape and optimize our marketing tech stack, enabling reliable, scalable campaigns and richer customer experiences. You'll lead Marketo administration, oversee integrations with Salesforce and other platforms, and partner across Marketing, Sales, Technology, Product, and Analytics to translate business needs into practical tech solutions.

Fully remote within the U.S.

Qualifications

5–10 years experience administering and optimizing Marketo in enterprise environments.
Experience supporting large-scale marketing automation programs and campaign operations.
Strong experience with Salesforce integrations and complex marketing technology ecosystems.
Experience managing integrations across multiple marketing technologies and supporting data-driven marketing operations.
Experience developing documentation, process maps, operational procedures, and training materials.
Strong communication skills with the ability to present technical concepts to nontechnical stakeholders.

Responsibilities

Administer and optimize Marketo and related marketing technologies to enable reliable, scalable campaign execution.
Own integrations between Marketo and connected platforms, including Salesforce, Demandbase, Conversica, Knak, NeverBounce, ZoomInfo, and OneTrust.
Lead onboarding of new marketing technologies and integrations, including strategy, security reviews, configuration, testing, deployment, documentation, and ongoing support.
Improve operational efficiency through effective project management, process optimization, and change management.
Drive improvements in data quality, compliance, segmentation, and customer experience across the marketing technology ecosystem.
Perform quality assurance for Marketo campaigns prior to deployment and establish standards that strengthen consistency, scalability, and campaign performance.
Own documentation, process guidance, and operational resources that enable knowledge sharing, consistency, and effective stakeholder communication.
Partner across Marketing, Sales, Technology, Product, and Analytics to translate evolving business requirements into scalable technology and automation solutions.