Remote Lead Marketing Operations & MarTech Leader

Lumen; Dover (DE); Remote; USD 106,000 - 141,000; Full time

Benefits offered by this job

Health benefits

Life benefits

Voluntary lifestyle benefits

Job summary

Lumen is seeking a Lead Marketing Operations Manager to shape and evolve our marketing technology ecosystem, enabling reliable and scalable campaign execution for enterprise-grade programs. You’ll admin Marketo and a complex stack, bring together data, automation, and process, and collaborate with Marketing, Sales, and Product to translate business needs into practical tech solutions.

This fully remote role is open to candidates anywhere in the U.S.

Qualifications

• 5–10 years of experience administering and optimizing Marketo in enterprise environments.
• Experience with large-scale marketing automation programs and campaign operations.
• Strong experience with Salesforce integrations and complex MarTech ecosystems.
• Experience developing operational documentation and training materials.

Responsibilities

• Administer and optimize Marketo and related marketing technologies to enable reliable, scalable campaign execution.
• Own the strategy, maintenance, monitoring, and optimization of integrations between Marketo and connected platforms, including Salesforce, Demandbase, Conversica, Knak, NeverBounce, ZoomInfo, and OneTrust.
• Lead onboarding of new marketing technologies and integrations, including strategy, security reviews, configuration, testing, deployment, documentation, and ongoing support.
• Improve operational efficiency through effective project management, process optimization, and change management.
• Drive improvements in data quality, compliance, segmentation, and customer experience across the marketing technology ecosystem.
• Perform quality assurance for Marketo campaigns prior to deployment and establish standards that strengthen consistency, scalability, and campaign performance.
• Own documentation, process guidance, and operational resources that enable knowledge sharing, consistency, and effective stakeholder communication.
• Partner across Marketing, Sales, Technology, Product, and Analytics to translate evolving business requirements into scalable technology and automation solutions.

Skills

Marketo administration

Marketing automation

Salesforce integrations

Data-driven marketing operations

Documentation & training materials

Job description

Lumen is seeking a Lead Marketing Operations Manager to shape and evolve our marketing technology ecosystem, enabling reliable and scalable campaign execution for enterprise-grade programs. You’ll admin Marketo and a complex stack, bring together data, automation, and process, and collaborate with Marketing, Sales, and Product to translate business needs into practical tech solutions.

This fully remote role is open to candidates anywhere in the U.S.