Remote Marketing Inquiry Specialist

HRS Talent Solutions; Little Rock (AR); Remote; USD 34,000 - 48,000; Full time

Benefits offered by this job

Remote work

Job summary

HRS Talent Solutions is seeking a Marketing Inquiry Response Associate for a full-time remote position. You will read campaign replies, identify the requested resource, and route questions to the appropriate team, while maintaining accurate office administration records.

The role emphasizes clear, respectful communication, privacy practices, and aligning responses with approved campaign information. Training is provided, and hours are to be confirmed; a quiet home office is recommended to

Qualifications

• Experience in customer service or office administration is welcome.
• Clear writing and respect for a person’s contact choice matter.
• Training covers campaign resources, online records, and consent.

Responsibilities

• Read campaign replies in approved online channels.
• Identify the message or resource involved.
• Share current public information when it answers the question.
• Route account and pricing questions to qualified staff.
• Record opt-out requests under the defined process.
• Keep the inquiry and next owner linked.
• Flag a misleading or broken campaign link.

Skills

Customer service

Office administration

Job description

HRS Talent Solutions is seeking a Marketing Inquiry Response Associate for a full-time remote position. You will read campaign replies, identify the requested resource, and route questions to the appropriate team, while maintaining accurate office administration records.

The role emphasizes clear, respectful communication, privacy practices, and aligning responses with approved campaign information. Training is provided, and hours are to be confirmed; a quiet home office is recommended to