Remote Campaign Inquiry Response Specialist

Hrstalentsolutions; Little Rock (AR); Remote; USD 34,000 - 48,000; Full time

Job summary

Hrstalentsolutions is hiring a Marketing Inquiry Response Associate for a fully remote, full-time position. You will handle approved online campaign replies, identify the correct resource, and route questions to the appropriate team while maintaining accurate records.

Training is provided and written communication is valued. In this role, you will ensure responses are based on current public information, handle opt-out requests, and keep links and ownership clearly linked to the right owner.

Qualifications

• Prior customer service or office administration experience is welcome, and training is provided.
• Clear writing and respect for a person's contact choice matter.
• Training covers campaign resources, online records, and consent.

Responsibilities

• Read campaign replies in approved online channels.
• Identify the message or resource involved.
• Share current public information when it answers the question.
• Route account and pricing questions to qualified staff.
• Record opt-out requests under the defined process.
• Keep the inquiry and next owner linked.
• Flag a misleading or broken campaign link.

Skills

Customer service

Office administration

Written communication

Job description

Hrstalentsolutions is hiring a Marketing Inquiry Response Associate for a fully remote, full-time position. You will handle approved online campaign replies, identify the correct resource, and route questions to the appropriate team while maintaining accurate records.

Training is provided and written communication is valued. In this role, you will ensure responses are based on current public information, handle opt-out requests, and keep links and ownership clearly linked to the right owner.