Remote Product Information Specialist

HRS Talent Solutions; Worcester (MA); À distance; USD 33 000 - 44 000; Plein temps

Avantages offerts par ce poste

Remote work

Training provided

Résumé du poste

HRS Talent Solutions seeks a Product Information Associate for remote, full-time work in the United States. You will read routine online item inquiries, match questions to the correct product variation, and verify current specifications using approved guides.

You will explain confirmed features clearly and route stock and suitability questions to the product team as needed. The role emphasizes accurate record-keeping, logging missing catalog details, and maintaining private notes for

Qualifications

• Experience in customer service or office administration is a plus.
• Ability to read routine online item inquiries and extract relevant details.
• Clear communication of confirmed specifications and approved guides.

Responsabilités

• Read routine online item inquiries and route to correct product variation.
• Check current specifications and approved guides before replying.
• Explain confirmed features in plain language to shoppers.
• Route stock and suitability questions to the product team when needed.
• Log missing or conflicting catalog details for content updates.
• Keep customer and item references accurate in records.

Connaissances

Customer service

Reading comprehension

Attention to detail

Catalog knowledge

Documentation

Description du poste

HRS Talent Solutions seeks a Product Information Associate for remote, full-time work in the United States. You will read routine online item inquiries, match questions to the correct product variation, and verify current specifications using approved guides.

You will explain confirmed features clearly and route stock and suitability questions to the product team as needed. The role emphasizes accurate record-keeping, logging missing catalog details, and maintaining private notes for