Remote Marine Travel Advisor

American Express Global Business Travel; Richmond (VA); Remote; USD 46,000 - 86,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Skills development

Inclusion Groups

Job summary

American Express Global Business Travel is seeking a Specialized Travel Consultant to book domestic and international travel for marine and corporate clients. You’ll work from home, collaborating with your team to provide timely, high-touch travel solutions while upholding our travelers’ policy and service standards.

You’ll leverage Amadeus GDS, advise on fares and ticketing rules, communicate across calls, chat, and email, and act as a trusted advisor by offering additional services.

Qualifications

• Experience in travel, preferably marine or corporate travel.
• Proven ability to advise on fares, ticketing rules, and policies.
• Strong verbal and written communication with attention to detail.

Responsibilities

• Advise and arrange travel for marine and corporate customers.
• Book domestic and international travel across air, road, rail, and hotels.
• Utilize Amadeus GDS for bookings and updates.
• Communicate effectively by phone, chat, and email.
• Offer trusted travel advice and upsell services per policy.
• Work individually and with the team to hit goals and metrics.

Skills

Travel industry experience

Amadeus GDS

Client service

Communication skills

Attention to detail

Teamwork

Tools

Amadeus GDS

Job description

American Express Global Business Travel is seeking a Specialized Travel Consultant to book domestic and international travel for marine and corporate clients. You’ll work from home, collaborating with your team to provide timely, high-touch travel solutions while upholding our travelers’ policy and service standards.

You’ll leverage Amadeus GDS, advise on fares and ticketing rules, communicate across calls, chat, and email, and act as a trusted advisor by offering additional services.