Remote Luxury Travel Experience Consultant

Manatal; San Diego (CA); Remote; USD 50,000 - 65,000; Full time

Benefits offered by this job

100% remote work environment

Growth opportunities

Travel perks & discounts

Ongoing training

Job summary

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant - Customer Experience to support clients from initial inquiry through post-trip follow-up, delivering seamless, personalized service.

This remote role emphasizes attention to detail, hospitality skills, and a love of travel. You will coordinate bookings, respond promptly to inquiries, and ensure memorable experiences with proactive communication.

Join a supportive team offering growth, industry perks, and ongoing training.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service background (travel, hospitality, or service-related experience preferred).
• Highly organized with strong attention to detail.
• Comfortable using technology and learning new booking platforms and systems.
• Reliable, proactive, and able to manage multiple client requests efficiently.
• Genuine interest in travel and helping clients plan memorable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via phone, email, and messaging platforms.
• Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests.
• Provide accurate and timely information regarding destinations, travel requirements, and agency policies.
• Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction.
• Proactively follow up with clients before and after travel to ensure a positive experience.
• Address client concerns or issues with empathy, professionalism, and solution-oriented thinking.
• Maintain clear documentation and update booking systems as required.

Skills

Verbal & written

Customer service

Organizational

Tech-savvy

Proactive

Travel enthusiasm

Job description

Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant - Customer Experience to support clients from initial inquiry through post-trip follow-up, delivering seamless, personalized service.

This remote role emphasizes attention to detail, hospitality skills, and a love of travel. You will coordinate bookings, respond promptly to inquiries, and ensure memorable experiences with proactive communication.

Join a supportive team offering growth, industry perks, and ongoing training.