Remote Luxury Travel Experience Consultant

Manatal; Houston (TX); Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Remote work

Travel perks

Professional growth

Team training

Job summary

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant - Customer Experience to support clients throughout their travel journey in a fully remote role. You will craft luxury and leisure itineraries with meticulous attention to detail and a personalised, high-quality experience.

This client-facing position rewards service excellence, clear communication, and proactive problem solving, with access to travel perks, ongoing training, and a collaborative team culture.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service background in travel, hospitality, or related fields.
• Highly organized with attention to detail and ability to manage multiple requests.
• Comfortable using technology and new booking platforms.
• Genuine interest in travel and creating memorable experiences.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury travel bookings, changes, cancellations, and special requests.
• Provide up-to-date information on destinations, requirements, and policies.
• Coordinate bookings and confirm itineraries for accuracy and satisfaction.
• Follow up with clients before and after travel to ensure a positive experience.
• Address concerns with empathy and solution-focused thinking.
• Maintain documentation and update booking systems as required.

Skills

Excellent communication

Customer service

Highly organized

Tech-savvy booking systems

Detail-oriented

Travel enthusiasm

Job description

Prestige Travel Agency by Mich seeks a Luxury Travel Consultant - Customer Experience to support clients throughout their travel journey in a fully remote role. You will craft luxury and leisure itineraries with meticulous attention to detail and a personalised, high-quality experience.

This client-facing position rewards service excellence, clear communication, and proactive problem solving, with access to travel perks, ongoing training, and a collaborative team culture.