Remote Luxury Travel Concierge & Support Specialist

Rudybtravel; Bend (OR); Remote; USD 38,000 - 54,000; Full time

Benefits offered by this job

100% remote work

Travel perks and discounts

Professional growth opportunities

Ongoing training

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will handle bookings, provide destination information, and ensure a high-quality, personalized experience across channels.

The role emphasizes empathy, organization, and a passion for travel. 100% remote work, with ongoing training and access to industry perks and discounts.

Qualifications

• Experience in travel, hospitality, or service industries.
• Detail-oriented with strong organizational skills.
• Able to work remotely and manage multiple inquiries.
• Excellent verbal and written communication.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with luxury and leisure travel bookings, including changes.
• Provide accurate information on destinations and policies.
• Coordinate bookings and confirm itineraries.
• Follow up with clients before and after travel.
• Maintain documentation and update booking systems.

Skills

Verbal communication

Written communication

Customer service experience

Organizational skills

Tech-savvy

Multitasking

Travel knowledge

Tools

Booking systems

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey. You will handle bookings, provide destination information, and ensure a high-quality, personalized experience across channels.

The role emphasizes empathy, organization, and a passion for travel. 100% remote work, with ongoing training and access to industry perks and discounts.