Remote Luxury Travel Concierge & Support Specialist

Rudybtravel; Hoover (AL); Remote; USD 22,041 - 30,307; Full time

Benefits offered by this job

100% remote work

Travel perks and discounts

Professional growth opportunities

Training and development

Job summary

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey, from initial inquiry through post-trip follow-up, ensuring a seamless, personalized, high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Qualifications

• Excellent verbal and written communication.
• Customer service experience in travel or hospitality.
• Strong organizational and attention to detail.
• Comfortable using technology and booking platforms.
• Reliable, proactive, and able to manage multiple requests.
• Genuine interest in travel and helping clients plan experiences.

Responsibilities

• Respond promptly to client inquiries via phone, email, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate destination information and policy details.
• Coordinate bookings and confirm itineraries for accuracy.
• Follow up with clients before and after travel.
• Address concerns with empathy and problem-solving.
• Maintain records and update booking systems.

Job description

Rudyb Travel is seeking a Remote Travel Customer Service Representative to support clients throughout their travel journey, from initial inquiry through post-trip follow-up, ensuring a seamless, personalized, high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.