Remote Luxury Concierge Operations Specialist

COMFORT SYSTEMS; Honolulu (HI); Remote; USD 57,000 - 65,000; Full time

Job summary

Velocity Black is seeking a Concierge Gen Ops Specialist, Principal Coordinator to join a remote team focused on delivering high-value concierge services to clients worldwide. The role emphasizes luxury experiences, premium dining, travel arrangements, and exclusive access for high net worth individuals.

The ideal candidate brings hospitality experience, strong communication skills, and an entrepreneurial, problem-solving mindset to operate in a fast-paced, collaborative environment with

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 1 year of Luxury Hospitality experience.
• Bachelor's degree preferred.
• Experience with high net worth clients is a must.

Responsibilities

• Communicating with clients, restaurants, vendors, and team members to deliver great service across dining, experiences, travel and luxury goods.
• Sourcing content ideas to submit to our Content Team on a weekly basis
• Completing end-to-end member requests

Skills

Adaptability and multitasking

'Yes first' mentality

High-end experiences knowledge

Luxury goods & restaurants

High net worth client experience

Entrepreneurial mindset

Excellent communication

Work under pressure

Flexible working hours

Education

High School Diploma, GED, or Equivalent Certification

Bachelor's Degree

Job description

Velocity Black is seeking a Concierge Gen Ops Specialist, Principal Coordinator to join a remote team focused on delivering high-value concierge services to clients worldwide. The role emphasizes luxury experiences, premium dining, travel arrangements, and exclusive access for high net worth individuals.

The ideal candidate brings hospitality experience, strong communication skills, and an entrepreneurial, problem-solving mindset to operate in a fast-paced, collaborative environment with