Remote Luxury Travel Concierge & Lead Coordinator

Capital One; Denver (CO); Remote; USD 57,000 - 65,000; Full time

Job summary

Velocity Black by Capital One seeks a Travel Specialist, Principal Coordinator (Remote) to deliver best-in-class travel service for high‑performance clients. You will select accommodations and transport, book through GDS and online tools, and coordinate with global suppliers to lock in the best rates and perks for members.

The role emphasizes adaptability, a proactive mindset, exceptional communication, and the ability to perform under pressure in a fast‑paced, remote environment.

Qualifications

• Basic Qualifications include High School Diploma, GED, or equivalent certification and 2+ years of luxury hospitality experience.
• Preferred Qualifications include Bachelor’s Degree or Military experience, 1 year experience at a travel agency, and 1 year of GDS or online travel tools experience.

Responsibilities

• Assisting clients in booking travel from flights to hotels to vacation homes and car rentals.
• Use GDS and other travel tools to book and communicate with suppliers.
• Collaborate with suppliers worldwide to secure best rates, perks, and service for clients.

Skills

Adaptability

Multitasking

Yes-first mentality

Passion for travel

Analytical skills

Attention to detail

High net worth clients

Entrepreneurial mindset

Problem-solving

Communication skills

Collaborative environment

Working under pressure

Flexible hours

Education

High School Diploma or GED

Bachelor’s Degree or Military experience

Tools

Global Distribution System (GDS)

Online travel tools

Job description

Velocity Black by Capital One seeks a Travel Specialist, Principal Coordinator (Remote) to deliver best-in-class travel service for high‑performance clients. You will select accommodations and transport, book through GDS and online tools, and coordinate with global suppliers to lock in the best rates and perks for members.

The role emphasizes adaptability, a proactive mindset, exceptional communication, and the ability to perform under pressure in a fast‑paced, remote environment.