Remote Concierge Operations Specialist - Luxury Experiences

Capital One; Raleigh (NC); Remote; USD 57,000 - 65,000; Full time

Job summary

Capital One's Velocity Black unit seeks a Concierge Gen Ops Specialist, Principal Coordinator to elevate luxury experiences for high-net-worth clients. This remote role partners with restaurants, vendors, and team members to deliver exceptional service across dining, travel, and luxury goods.

The ideal candidate has adaptability, strong communication, and prior luxury hospitality experience. Opportunities for growth exist within a fast-paced, inclusive environment that values collaboration and

Qualifications

• High School Diploma, GED, or equivalent certification.
• At least 1 year of luxury hospitality experience.
• Bachelor's degree preferred for advancement.

Responsibilities

• Communicate with clients, restaurants, vendors, and team to deliver high-end service.
• Sourcing content ideas to submit to Content Team weekly.
• Complete end-to-end member requests.

Skills

Adaptability

Communication skills

Client focus

Education

High School Diploma or GED

Bachelor's Degree

Job description

Capital One's Velocity Black unit seeks a Concierge Gen Ops Specialist, Principal Coordinator to elevate luxury experiences for high-net-worth clients. This remote role partners with restaurants, vendors, and team members to deliver exceptional service across dining, travel, and luxury goods.

The ideal candidate has adaptability, strong communication, and prior luxury hospitality experience. Opportunities for growth exist within a fast-paced, inclusive environment that values collaboration and