Remote Luxury Concierge Specialist

Capital One; Columbia (SC); Remote; USD 57,000 - 65,000; Full time

Job summary

Velocity Black, a Capital One company, is seeking a Concierge Gen Ops Specialist, Principal Coordinator, to elevate luxury experiences for high-profile clients in a remote role. You will coordinate dining, travel, and exclusive access with a sharp customer-service focus.

The ideal candidate brings hospitality expertise, a proactive mindset, and outstanding communication skills to deliver seamless, high-value experiences 24/7.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• Experience in luxury hospitality or high-end concierge services preferred.
• Excellent verbal and written communication skills with a client-first mindset.

Responsibilities

• Communicate with clients, restaurants, vendors and team to deliver luxury experiences.
• Source content ideas for weekly submissions to Content Team.
• Complete end-to-end member requests with accuracy and speed.

Skills

Adaptability

Communication

Customer service

Luxury hospitality

Education

High School Diploma or GED

Bachelor's Degree

Job description

Velocity Black, a Capital One company, is seeking a Concierge Gen Ops Specialist, Principal Coordinator, to elevate luxury experiences for high-profile clients in a remote role. You will coordinate dining, travel, and exclusive access with a sharp customer-service focus.

The ideal candidate brings hospitality expertise, a proactive mindset, and outstanding communication skills to deliver seamless, high-value experiences 24/7.