Remote Luxury Concierge & Ops Specialist

Capital One; Richmond (VA); Remote; USD 57,000 - 65,000; Full time

Job summary

Capital One Velocity Black, a Capital One company, is seeking a Concierge Gen Ops Specialist, Principal Coordinator to join our remote, luxury concierge team. You will deliver seamless dining, travel, experiences and premium goods for high-net-worth clients, sourcing ideas and coordinating end-to-end requests with partners around the world.

This role requires adaptability, multitasking, excellent written and verbal communication, and the ability to thrive under tight deadlines in a

Qualifications

• Adaptability and multitasking with a ‘Yes first’ mentality.
• At least 1 year of Luxury Hospitality experience.
• Bachelor’s Degree 2+ years of experience in Luxury hospitality.

Responsibilities

• Communicating with clients, restaurants, vendors, and team members to deliver great service across dining, experiences, travel and luxury goods.
• Sourcing content ideas to submit to our Content Team on a weekly basis
• Completing end-to-end member requests

Skills

Adaptability

High-end experiences knowledge

High net worth clients experience

Entrepreneurial mindset

Problem-solving

Excellent communication

Collaborative environment

Working under pressure

Flexible hours

Education

High School Diploma, GED, or Equivalent Certification

Bachelor’s Degree in Hospitality or related field

Job description

Capital One Velocity Black, a Capital One company, is seeking a Concierge Gen Ops Specialist, Principal Coordinator to join our remote, luxury concierge team. You will deliver seamless dining, travel, experiences and premium goods for high-net-worth clients, sourcing ideas and coordinating end-to-end requests with partners around the world.

This role requires adaptability, multitasking, excellent written and verbal communication, and the ability to thrive under tight deadlines in a