Remote Long-Term Disability Claims Specialist

Prudential Financial; Iowa Center (IA); Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Wellness programs

Education benefits

Employee stock purchase plan

Job summary

Prudential Financial, based in the United States, is seeking an experienced Disability Claims Specialist to join the Long-Term Disability Core Team within Group Insurance Disability Organization. You will bring technical expertise in complex claim management and guide peers toward high-quality outcomes while ownership remains with the claim professional.

In this role you will coach colleagues, interpret policy provisions, assess medical and vocational considerations, and support data-driven

Qualifications

• Minimum 3 years of long-term disability claim management experience.
• Advanced knowledge of LTD policy provisions and benefit calculations.
• Ability to analyze complex claims and provide actionable guidance.
• Experience coaching claim professionals and improving decision quality.

Responsibilities

• Serve as a Long Term Disability technical expert and trusted resource to the Team Lead and claim professionals on complex claim management matters.
• Provide technical guidance on policy interpretation, medical and vocational considerations, claim strategy, benefit eligibility, and appropriate next steps.
• Coach claim professionals through complex claim scenarios, strengthen critical thinking, and reinforce consistent, effective claim management practices.
• Provide timely, actionable feedback that builds technical capability, improves execution, and supports sound claim decisions.

Skills

LTD claims

Policy interpretation

Coaching

Data analysis

MS Teams/Office

Tools

Excel

Word

Reporting tools

Job description

Prudential Financial, based in the United States, is seeking an experienced Disability Claims Specialist to join the Long-Term Disability Core Team within Group Insurance Disability Organization. You will bring technical expertise in complex claim management and guide peers toward high-quality outcomes while ownership remains with the claim professional.

In this role you will coach colleagues, interpret policy provisions, assess medical and vocational considerations, and support data-driven