Remote Localization Quality Lead

Keywords Studios Plc; United States; Remote; USD 55,000 - 75,000; Full time

Job summary

Keywords Studios is seeking a Localization Quality Coordinator to support localization teams, ensure content meets client style guides and franchise requirements, and bridge PMs with vendors. The role combines data-driven analysis with linguistic expertise to maintain high quality across projects and languages.

The candidate will work remotely in an Asia-aligned timezone, collaborating with regional teams, stakeholders, and external suppliers.

Qualifications

• Minimum 2 years’ experience in a related role within the localisation industry.
• A degree in Translation, Linguistics, or a related field.
• Ideally, a native speaker of Korean, Japanese, or Chinese, with excellent proficiency in English.

Responsibilities

• Collaborate with Localization Managers and Project Managers to assess risk & create quality plans, reviewing them regularly and making sure they are effective.
• Analyze and present timely, actionable reports on quality performance against set standards, identifying risks and recommending corrective or preventive measures.
• Champion quality standards and processes across Localisation teams, promoting a consistent approach across projects and languages.
• Define, deliver, and continuously improve training sessions and guidance materials for internal linguists, external vendors, and other stakeholders on quality processes.
• Validate, arbitrate, and finalise quality evaluations, ensuring consistent application of scoring frameworks and fair dispute resolution.
• Support PMs in delivering constructive, actionable feedback to external resources.
• Collaborate on tool and process improvements, including the Quality Evaluation Portal, translation quality evaluation systems, and automated QA checks, suggesting enhancements based on recurring trends or workflow bottlenecks.
• Contribute to root cause analysis for quality incidents and client complaints, helping define preventive actions and assess their effectiveness.
• Assist in onboarding and testing processes for new linguists, ensuring alignment with quality standards before integration into live projects.
• Leverage Generative AI tools (such as Gemini) to optimize daily workflows, streamline data analysis, and assist in drafting quality reports and CAPAs.
• Based in an Asian timezone with the ability to work closely with regional teams and vendors.

Skills

Communication skills

Negotiation

Excel

Data analysis

GenAI tools

Education

Bachelor's in Translation/Linguistics

Tools

MQM quality framework

CAT tools

Job description

Keywords Studios is seeking a Localization Quality Coordinator to support localization teams, ensure content meets client style guides and franchise requirements, and bridge PMs with vendors. The role combines data-driven analysis with linguistic expertise to maintain high quality across projects and languages.

The candidate will work remotely in an Asia-aligned timezone, collaborating with regional teams, stakeholders, and external suppliers.