Remote Quality Coordinator - Localization & AI QA

Avantpage, Inc; United States; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Remote role

Professional development

Global team

Job summary

Avantpage, Inc. is seeking a Quality Coordinator to develop quality processes and coordinate QA across localization workflows. You will work with Project Managers, linguists, DTP teams, and QA specialists to ensure high-quality outputs and client satisfaction.

You will maintain QA dashboards, investigate recurring issues, and implement improvements using CAT/TMS platforms, automation, and AI tools. The role reports to the Quality Manager and is remote within a global team.

Qualifications

• 3+ years coordinating or managing quality processes in translation/localization.
• Experience developing QA processes, root-cause analyses, and CAPA coordination.
• Understanding of translation workflows: linguistic review, DTP, and layout QA.
• Advanced English, able to communicate with clients independently.
• Hands-on Power BI and Excel for data analysis and dashboards.
• Experience with CAT tools/translation management systems; Phrase preferred.
• Experience using AI/automation to improve workflows.
• Resourceful, able to manage priorities and collaborate across teams.
• Degree or equivalent in Translation/Linguistics/Quality Management.

Responsibilities

• Develop and maintain quality plans for assigned accounts with clear criteria and checkpoints.
• Coordinate quality processes with PMs, linguists, DTP teams, QA specialists, and team leads.
• Participate in client meetings and quality escalations, communicating findings in English.
• Lead root cause analyses and coordinate corrective actions and effectiveness follow-up.
• Monitor quality results and provider performance; address gaps with training or feedback.
• Maintain and improve quality dashboards and reports using Power BI and Excel.
• Manage QA resources and automated QA rules within CAT/TMS platforms (Phrase preferred).
• Identify opportunities to simplify workflows via automation and AI; verify outputs before implementation.
• Document improvements and help colleagues adopt them with cross-team coordination.

Skills

Data analysis

Quality management

Client communication

English proficiency

Education

Bachelor’s in Translation/Linguistics/Quality Management

Tools

Power BI

Excel

Phrase

Job description

Avantpage, Inc. is seeking a Quality Coordinator to develop quality processes and coordinate QA across localization workflows. You will work with Project Managers, linguists, DTP teams, and QA specialists to ensure high-quality outputs and client satisfaction.

You will maintain QA dashboards, investigate recurring issues, and implement improvements using CAT/TMS platforms, automation, and AI tools. The role reports to the Quality Manager and is remote within a global team.