Remote Lifestyle & Travel Concierge — Customer Support

International SOS; Springfield (IL); À distance; USD 20 000 - 29 000; Plein temps

Avantages offerts par ce poste

Competitive hourly rate + incentives

Full-time (40h/week) schedules

Paid training

401K Retirement plan

Medical, dental & vision benefits

Remote work from home

Résumé du poste

Aspire Lifestyles, a provider of premium loyalty and customer service solutions, seeks skilled Customer Service Representatives to support global client programs. You will handle inquiries via phone, email, and chat, resolving lifestyle, travel, dining, and loyalty issues with care and professionalism.

This full-time, remote role offers paid training, competitive incentives, and benefits. Fluency in English is required; additional languages are a strong asset, and you may work evenings,

Qualifications

• Minimum 2 years of interactive customer service experience.
• Call center or high-volume service experience preferred.
• Hospitality, travel, or loyalty program experience is highly valued.
• English fluency required; additional languages are an asset.

Responsabilités

• Respond to inbound requests via phone, email and chat with timely, accurate support.
• Provide professional assistance for lifestyle services, travel coordination, events and loyalty benefits.
• Document interactions and manage cases in company systems.
• Maintain quality standards while meeting service and performance metrics.

Connaissances

English fluency

Customer service

Call center

High-volume service

Hospitality/travel/loyalty

Formation

High school diploma

Description du poste

Aspire Lifestyles, a provider of premium loyalty and customer service solutions, seeks skilled Customer Service Representatives to support global client programs. You will handle inquiries via phone, email, and chat, resolving lifestyle, travel, dining, and loyalty issues with care and professionalism.

This full-time, remote role offers paid training, competitive incentives, and benefits. Fluency in English is required; additional languages are a strong asset, and you may work evenings,