Remote Life Insurance Customer Care Specialist

NTT DATA, Inc.; Yukon (OK); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending or health savings account

401k program with company match

Paid time off

Job summary

NTT DATA, Inc. is seeking a Customer Care Associate to support life insurance policyholders and agents. This remote position offers a pay rate of $20.00/hr and includes company benefits like medical, dental, and vision insurance.

The ideal candidate will have at least 1 year of experience in customer service and must possess strong communication skills. Responsibilities include providing quality customer support and handling life insurance inquiries.

Qualifications

• Minimum 1 year of experience in a remote customer service or call center.
• Strong verbal and written communication skills.
• Knowledge of life insurance and annuity policies.

Responsibilities

• Provide front-line customer care support to policyholders and agents.
• Handle calls related to life insurance inquiries.
• Ensure customer satisfaction and meet service metrics.

Skills

Customer service experience

Call center KPI understanding

Ability to multitask

Communication skills

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Windows PC applications

Job description

NTT DATA, Inc. is seeking a Customer Care Associate to support life insurance policyholders and agents. This remote position offers a pay rate of $20.00/hr and includes company benefits like medical, dental, and vision insurance.

The ideal candidate will have at least 1 year of experience in customer service and must possess strong communication skills. Responsibilities include providing quality customer support and handling life insurance inquiries.