Remote Life Insurance Customer Care Pro

NTT DATA, Inc.; Oklahoma City (OK); On-site; USD 27,552; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending account

Paid time off

401k program with company match

Job summary

A leading technology services company is seeking a Customer Care Associate in Oklahoma City. This role includes providing support to Life Insurance policyholders and ensuring their satisfaction. Candidates must have remote customer service experience and handle multiple inquiries effectively. The position offers comprehensive benefits including health insurance and flexible work options. Pay is $20.00/hour, requiring a high school diploma or GED, and candidates must be based in the continental United States.

Qualifications

• 1 year experience in remote customer service.
• Experience working in an office setting with multiple applications.
• Minimum High school diploma or GED.

Responsibilities

• Provide customer care to Life Insurance policyholders.
• Handle inquiries regarding payments, policy information, or claims.
• Ensure customer satisfaction and meet service metrics.
• Field between 75 to 100 calls daily.

Skills

Remote customer service experience

Multitasking with Microsoft Windows

Effective communication

Education

High school diploma or GED

Job description

A leading technology services company is seeking a Customer Care Associate in Oklahoma City. This role includes providing support to Life Insurance policyholders and ensuring their satisfaction. Candidates must have remote customer service experience and handle multiple inquiries effectively. The position offers comprehensive benefits including health insurance and flexible work options. Pay is $20.00/hour, requiring a high school diploma or GED, and candidates must be based in the continental United States.