Remote Life Insurance Customer Care Associate

NTT DATA, Inc.; Las Cruces (NM); Remote; USD 27,552; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending or health savings account

401k program with company match

Job summary

A leading technology services firm is seeking a Customer Care Associate in Las Cruces. This remote role involves providing support to life insurance policyholders and agents, ensuring customer satisfaction, and handling inquiries about various life insurance products. Candidates must have remote customer service experience and a high school diploma. Attractive benefits and pay at $20.00 per hour are offered. The shift is Monday to Friday from 7:00 am to 7:00 pm (Central Time), with required adherence to technological and workspace standards.

Qualifications

• 1 year experience in remote customer service.
• 1 year experience in an office setting with Microsoft Windows.
• Minimum High school diploma or GED required.

Responsibilities

• Provide customer care support to policyholders and agents.
• Ensure customer satisfaction and meet service metrics.
• Handle inquiries regarding life insurance and policies.

Skills

Remote customer service experience

Multitasking with Microsoft Windows applications

Customer care communication

Education

High school diploma or GED

Job description

A leading technology services firm is seeking a Customer Care Associate in Las Cruces. This remote role involves providing support to life insurance policyholders and agents, ensuring customer satisfaction, and handling inquiries about various life insurance products. Candidates must have remote customer service experience and a high school diploma. Attractive benefits and pay at $20.00 per hour are offered. The shift is Monday to Friday from 7:00 am to 7:00 pm (Central Time), with required adherence to technological and workspace standards.