Remote Licensed Insurance CSR - Virtual Customer Service

Military, Veterans and Diverse Job Seekers; United States; Remote; USD 32,000 - 52,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers is seeking a Licensed Insurance Virtual Customer Service Agent to advise customers on coverage and policy options. You will handle endorsements, certificates, binders, and cancellations from home, while pursuing Ready to Sell certification across providers.

Expect weekly quality-standards reviews, compliance checks, and background screenings. This remote role requires 18+ and a high school diploma with pre-licensing coursework and successful state exam

Qualifications

• Pre-licensing courses required and state exam must be passed.
• Background screenings and drug screening required.
• Must be 18+ years old.
• High school diploma or GED is required.

Responsibilities

• Interact with customers, clients, insurance carriers and internal sources to provide coverage information and policy recommendations.
• Complete day-to-day client service tasks including endorsements, certificates, binders, cancellations, or other tasks.
• Complete carrier certifications to obtain Ready to Sell Status for multiple providers.
• Weekly review of quality standards, metrics, and performance.

Skills

Self-motivated

Organized

Independent learner

Attention to detail

Communication skills

Education

High school diploma / GED

Pre-licensing courses

State license exam readiness

Background checks required

Job description

Military, Veterans and Diverse Job Seekers is seeking a Licensed Insurance Virtual Customer Service Agent to advise customers on coverage and policy options. You will handle endorsements, certificates, binders, and cancellations from home, while pursuing Ready to Sell certification across providers.

Expect weekly quality-standards reviews, compliance checks, and background screenings. This remote role requires 18+ and a high school diploma with pre-licensing coursework and successful state exam