Licensed Insurance Virtual Customer Service Agent

Military, Veterans and Diverse Job Seekers; San Diego (CA); Remoto; USD 42.000 - 65.000; Tempo pieno

Descrizione del lavoro

Military, Veterans and Diverse Job Seekers is seeking a Licensed Insurance Virtual Customer Service Agent to deliver coverage information and policy recommendations from a home office.

Responsibilities include processing endorsements, certificates, binders, cancellations, and carrier certifications to obtain Ready to Sell Status across multiple providers; performance is reviewed weekly for quality and metrics.

Competenze

• Must complete pre-licensing courses and pass state exam and background screenings.
• Must pass background check and drug screening.
• Must be 18+ years of age.
• High school diploma or GED equivalent.
• Must pass a background check and drug screening.
• Eligible to work in the listed states.

Mansioni

• Interact with customers, clients, insurance carriers and internal sources to provide coverage information and policy recommendations.
• Complete day-to-day client service transactions, including endorsements, certificates, binders, cancellations or other tasks.
• Complete carrier certifications to obtain Ready to Sell Status for multiple insurance providers.
• Weekly review of quality standards, metrics, and performance.

Conoscenze

Pre-licensing courses

State exam

Background screenings

Self-motivated

Continuous learning

Attention to detail

Remote work readiness

Internet bandwidth requirement

Formazione

High school diploma or GED

Descrizione del lavoro

Licensed Insurance Virtual Customer Service Agent

Job Openings Licensed Insurance Virtual Customer Service Agent

About the job Licensed Insurance Virtual Customer Service Agent

Responsibilities

• Interact with customers, clients, insurance carriers and internal sources to provide coverage information and provide policy recommendations
• Complete a variety of day-to-day client service transactions, including policy endorsements, certificates, binders, cancellations or other tasks
• Complete carrier certifications to obtain Ready to Sell Status for multiple insurance providers
• Weekly review of quality standards, metrics, and performance

Qualifications

• Ability to complete pre-licensing courses and pass the applicable state exam and background screenings
• Organized self-starter, dedicated to studying on their own and comfortable in a continuous-learning environment
• Must be 18+ years of age
• High school diploma (or GED equivalent)
• Must pass a background check and drug screening
• At this time, we can only offer employment to individuals located in the following states: AL, AZ, AR, CO, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, NE, NV, NJ, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY
• As a note for work-at-home positions we require minimum requirements of your home internet service; Mbps: 15 mbps download and 5 mbps upload.