Licensed Insurance Virtual Customer Service Agent

Military, Veterans and Diverse Job Seekers; United States; Remoto; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

Military, Veterans and Diverse Job Seekers is seeking a Licensed Insurance Virtual Customer Service Agent to advise customers on coverage and policy options. You will handle endorsements, certificates, binders, and cancellations from home, while pursuing Ready to Sell certification across providers.

Expect weekly quality-standards reviews, compliance checks, and background screenings. This remote role requires 18+ and a high school diploma with pre-licensing coursework and successful state exam

Competenze

• Pre-licensing courses required and state exam must be passed.
• Background screenings and drug screening required.
• Must be 18+ years old.
• High school diploma or GED is required.

Mansioni

• Interact with customers, clients, insurance carriers and internal sources to provide coverage information and policy recommendations.
• Complete day-to-day client service tasks including endorsements, certificates, binders, cancellations, or other tasks.
• Complete carrier certifications to obtain Ready to Sell Status for multiple providers.
• Weekly review of quality standards, metrics, and performance.

Conoscenze

Self-motivated

Organized

Independent learner

Attention to detail

Communication skills

Formazione

High school diploma / GED

Pre-licensing courses

State license exam readiness

Background checks required

Descrizione del lavoro

Licensed Insurance Virtual Customer Service Agent

Interact with customers, clients, insurance carriers and internal sources to provide coverage information and provide policy recommendations

Complete a variety of day-to-day client service transactions, including policy endorsements, certificates, binders, cancellations or other tasks

Complete carrier certifications to obtain Ready to Sell Status for multiple insurance providers

Weekly review of quality standards, metrics, and performance

Qualifications

Ability to complete pre-licensing courses and pass the applicable state exam and background screenings

Organized self-starter, dedicated to studying on their own and comfortable in a continuous-learning environment

Must be 18+ years of age

High school diploma (or GED equivalent)

Must pass a background check and drug screening

At this time, we can only offer employment to individuals located in the following states: AL, AZ, AR, CO, FL, GA, ID, IN, IA, KS, KY, LA, MI, MN, MS, MO, NE, NV, NJ, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, WI, WY

As a note for work-at-home positions we require minimum requirements of your home internet service; Mbps: 15 mbps download and 5 mbps upload.

Sounds like your next step?

Meet the team