Remote Licensed Insurance CSR – Retain & Advise Clients

Allstate Insurance Agency - Sharie Withers; Oregon; Híbrido; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus based on performance

Health insurance

Paid time off

Training & development

Retention bonuses

Descripción de la vacante

Day One Insurance Group is seeking a licensed insurance customer service professional to handle calls remotely. You will review coverage, explain discounts, and retain customers without a sales quota.

The role requires an active P&C license and Allstate agency experience preferred. Expect a calm, clear communicator with strong problem-solving skills; scheduling is Monday–Friday, fully remote, with hourly pay.

Formación

• Active P&C license is required.
• Allstate agency experience preferred (3+ years).
• Excellent communication: calm, persuasive, and confident with frustrated customers.
• Occasional cross-sell opportunities pay 10% commission, uncapped.

Responsabilidades

• Take cancellation and rate-increase calls and work to keep the policy.
• Review coverage and discounts to find a better fit within Allstate.
• Follow up on pending cancellations and lapses.
• Be calm, patient, and clear with upset customers.

Conocimientos

Active P&C license

Allstate agency experience

Excellent communication

Cross-sell opportunities 10%

Descripción del empleo

Day One Insurance Group is seeking a licensed insurance customer service professional to handle calls remotely. You will review coverage, explain discounts, and retain customers without a sales quota.

The role requires an active P&C license and Allstate agency experience preferred. Expect a calm, clear communicator with strong problem-solving skills; scheduling is Monday–Friday, fully remote, with hourly pay.