Remote Licensed Insurance Retention Specialist

Allstate Insurance Agency - Sharie Withers; Texas; À distance; USD 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Training & development

Bonus based on performance

Résumé du poste

Day One Insurance Group, an Allstate Elite Agency, is seeking a customer-focused service representative to handle inbound calls, review coverage, and help customers stay with Allstate. This is a remote, non-sales role with no sales quota and opportunities to earn retention bonuses.

You'll be employed by Sharie Withers Agency, LLC and work Monday–Friday with a flexible schedule; Texas residents preferred and you must have an active P&C license.

Qualifications

• Active P&C license
• Allstate agency experience, 3+ years preferred
• Exceptional communication skills: calm, persuasive, and confident with frustrated customers
• Texas residents preferred
• Occasional cross-sell opportunities pay 10% commission, uncapped.

Responsabilités

• Taking cancellation and rate-increase calls and working to keep the policy
• Reviewing coverage and discounts to find a better fit within Allstate
• Following up on pending cancellations and lapses before it's too late
• Being calm, patient, and clear with customers who are upset

Description du poste

Day One Insurance Group, an Allstate Elite Agency, is seeking a customer-focused service representative to handle inbound calls, review coverage, and help customers stay with Allstate. This is a remote, non-sales role with no sales quota and opportunities to earn retention bonuses.

You'll be employed by Sharie Withers Agency, LLC and work Monday–Friday with a flexible schedule; Texas residents preferred and you must have an active P&C license.