Remote Letter Template Analyst

Transworld Systems Inc.; Oregon; Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental and vision

401k with employer matching

Paid time off

Paid holidays

Job summary

Transworld Systems Inc. is seeking a Letter Analyst to manage print and digital communication templates within approved platforms such as FACS. You will configure templates, code letter logic, test changes, and coordinate vendors and file handling while maintaining accurate records.

The role emphasizes compliance, meticulous testing, documentation, and collaboration with Operations, Compliance, IT, and client teams. Remote work is available with a comprehensive benefits package.

Qualifications

• High School Diploma or GED required; Bachelor’s preferred for advancement.
• Experience with letter-template setup, document generation, or related operations.
• Ability to translate requirements into configurations and identify data discrepancies.
• Experience opening or managing support tickets with internal teams or vendors.
• Strong attention to detail and ability to manage multiple tickets and deadlines.
• Proficiency with Microsoft Office tools and good written/verbal communication.

Responsibilities

• Configure and maintain print letter and digital templates in FACS or approved platforms.
• Code and manage print-letter logic with conditional rules and data references.
• Coordinate template setup with external letter vendors and ensure readiness.
• Manage file generation, transfer, and vendor proofs; track production timelines.
• Troubleshoot production issues, escalate failures, and support resolutions.
• Test new templates before production release and verify compliance.

Skills

Template configuration

Vendor coordination

Attention to detail

Microsoft Excel

Microsoft Word / Outlook

Communication

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Excel

Word

Outlook

Teams

Job description

Transworld Systems Inc. is seeking a Letter Analyst to manage print and digital communication templates within approved platforms such as FACS. You will configure templates, code letter logic, test changes, and coordinate vendors and file handling while maintaining accurate records.

The role emphasizes compliance, meticulous testing, documentation, and collaboration with Operations, Compliance, IT, and client teams. Remote work is available with a comprehensive benefits package.