Remote Letter Template & QA Specialist

Transworld Systems Inc.; Atlanta (GA); A distancia; USD 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401k with employer matching

Paid time off

Paid holidays

Descripción de la vacante

Transworld Systems, Inc. is seeking a Template Configuration and Letter Logic specialist to configure and maintain print letter and digital communications, including emails, ensuring accuracy and alignment with client requirements.

The role emphasizes data-driven logic, documentation, and change control. You will coordinate with external vendors, perform testing and approvals, and support compliance activities while maintaining clear records.

Formación

• High School Diploma, GED or equivalent required.
• Bachelor's Degree or equivalent in relevant work experience preferred.
• Experience with letter-template setup, document generation, customer communications, print and mail operations, vendor coordination, or related processing.
• Ability to translate business requirements into configurations and identify data or mailing discrepancies.
• Experience opening or managing support tickets with internal teams or external vendors.

Responsabilidades

• Configure and maintain assigned print letter and digital communication templates in FACS or other approved platforms.
• Code, configure, and maintain print-letter logic, including conditional rules and data references.
• Maintain naming conventions, version control, and template inventories.
• Coordinate template setup and updates with external vendors and proofs.
• Open and manage vendor support tickets and troubleshoot issues.
• Escalate failed jobs and support resolution through testing and validation.
• Partner with Compliance and Legal teams to ensure content complies with policies.

Conocimientos

Excel

Word

Outlook

Teams

HTML basics

Educación

High School Diploma, GED

Bachelor's degree or equivalent

Herramientas

FACS

Descripción del empleo

Transworld Systems, Inc. is seeking a Template Configuration and Letter Logic specialist to configure and maintain print letter and digital communications, including emails, ensuring accuracy and alignment with client requirements.

The role emphasizes data-driven logic, documentation, and change control. You will coordinate with external vendors, perform testing and approvals, and support compliance activities while maintaining clear records.