Remote Legal Collections Liaison and Case Coordinator

Caine & Weiner; Oregon; Híbrido; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

Dental insurance

Vision insurance

Disability insurance

Health insurance

Health savings account

Life insurance

Paid sick time

Paid time off

Referral program

Opportunities for advancement

Descripción de la vacante

Caine & Weiner, a leader in accounts receivable management, seeks a full-time remote Collections Specialist in the United States. You will manage a high-volume queue, coordinate with outside attorneys, and report outcomes to clients to maximize recovery and client satisfaction.

The ideal candidate has experience in collections, skip-tracing, and FCRA/FDCPA/HIPAA compliance, with strong written communication and proficiency in Word, Excel, and Outlook.

Formación

• Should have general knowledge and experience in collections, skip-tracing, and compliance (FCRA, FDCPA, HIPAA)
• Good written skillset. Must be able to compose status report emails to clients
• Good computer skills and proficiency with word processing and spreadsheet software (Word, Excel, Outlook)
• Ability to multi-task, prioritize demands, take initiative, work proactively and be resourceful; outstanding interpersonal skills with the ability to work both independently and collaboratively with a diverse set of personalities and a strong client focus; and self-starter with a desire to grow/learn.
• Proven ability to learn from others in the department and work towards achieving company objectives
• Knowledge of CUBS is a plus

Responsabilidades

• Manage a queue of accounts for clients.
• Assign attorneys to accounts requiring outside counsel.
• Monitor outside attorneys and report results to clients.
• Manage pre-forwarding/forwarding queues; typically 50+ accounts daily.
• Research accounts to determine suit-worthiness using internet and Lexis.
• Negotiate and approve payment arrangements or settlements per guidelines.
• Ensure attorneys aggressively pursue accounts and obtain costs to pursue litigation when appropriate.
• Coordinate legal strategy between client and attorney.
• Identify problem accounts or attorneys and escalate as needed.
• Follow-up with attorneys on payments to ensure timely remittance.
• Attend company meetings and provide reports to Management.
• Review accounts for closing and move to closing desk.

Conocimientos

Collections knowledge

Skip-tracing

Client communication

Multi-tasking

Proactive and collaborative work

Herramientas

Word

Excel

Outlook

CUBS

Descripción del empleo

Caine & Weiner, a leader in accounts receivable management, seeks a full-time remote Collections Specialist in the United States. You will manage a high-volume queue, coordinate with outside attorneys, and report outcomes to clients to maximize recovery and client satisfaction.

The ideal candidate has experience in collections, skip-tracing, and FCRA/FDCPA/HIPAA compliance, with strong written communication and proficiency in Word, Excel, and Outlook.