Legal Forwarder

Caine & Weiner; Oregon; Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision insurance

Disability insurance

Health insurance

Health savings account

Life insurance

Paid sick time

Paid time off

Referral program

Opportunities for advancement

Job summary

Caine & Weiner, a leader in accounts receivable management, seeks a full-time remote Collections Specialist in the United States. You will manage a high-volume queue, coordinate with outside attorneys, and report outcomes to clients to maximize recovery and client satisfaction.

The ideal candidate has experience in collections, skip-tracing, and FCRA/FDCPA/HIPAA compliance, with strong written communication and proficiency in Word, Excel, and Outlook.

Qualifications

• Should have general knowledge and experience in collections, skip-tracing, and compliance (FCRA, FDCPA, HIPAA)
• Good written skillset. Must be able to compose status report emails to clients
• Good computer skills and proficiency with word processing and spreadsheet software (Word, Excel, Outlook)
• Ability to multi-task, prioritize demands, take initiative, work proactively and be resourceful; outstanding interpersonal skills with the ability to work both independently and collaboratively with a diverse set of personalities and a strong client focus; and self-starter with a desire to grow/learn.
• Proven ability to learn from others in the department and work towards achieving company objectives
• Knowledge of CUBS is a plus

Responsibilities

• Manage a queue of accounts for clients.
• Assign attorneys to accounts requiring outside counsel.
• Monitor outside attorneys and report results to clients.
• Manage pre-forwarding/forwarding queues; typically 50+ accounts daily.
• Research accounts to determine suit-worthiness using internet and Lexis.
• Negotiate and approve payment arrangements or settlements per guidelines.
• Ensure attorneys aggressively pursue accounts and obtain costs to pursue litigation when appropriate.
• Coordinate legal strategy between client and attorney.
• Identify problem accounts or attorneys and escalate as needed.
• Follow-up with attorneys on payments to ensure timely remittance.
• Attend company meetings and provide reports to Management.
• Review accounts for closing and move to closing desk.

Skills

Collections knowledge

Skip-tracing

Client communication

Multi-tasking

Proactive and collaborative work

Tools

Word

Excel

Outlook

CUBS

Job description

Company Overview

Caine & Weiner is a leader in accounts receivable management, dedicated to enhancing cash flow for the global business community. With 95 years of successful Accounts Receivable Management services, we focus on innovative solutions and effective utilization of management systems while fostering a positive and professional work environment.

Job Type: Full-time | Monday-Friday

Work Location: Remote

Responsibilities

• Responsible for managing a queue of accounts on behalf of Caine & Weiner clients.


• Assign attorneys to accounts that need to be forwarded to outside attorneys for handling.


• Monitor the work performed by outside attorneys and report the results of the work to clients as appropriate.


• Manage a pre-forwarding and forwarding queue of accounts. Normally working 50+ accounts daily.


• Research accounts in their queue to determine if they are suit worthy. This would include using the internet and Lexis reports.


• Negotiate and approve payment arrangements or settlement offers in accordance with company and client guidelines on accounts in their queue.


• Ensure attorneys are aggressively pursuing the accounts, obtaining costs from client to pursue litigation if that is the appropriate course of action.


• Coordinate the legal strategy between the client and the attorney.


• Identify \"problem accounts\" or \"problem attorneys\" and elevate to Management or In-House Attorney if issue is not resolved.


• Follow-up with attorneys on payments made to their offices to ensure timely remittance of funds collected by the attorney.


• Attend company meetings as required by management


• Provide reports to Management as requested.


• Review accounts that need to be closed and moves them to the appropriate closing desk.

Position Requirements

• Should have general knowledge and experience in collections, skip-tracing, and compliance (FCRA, FDCPA, HIPAA)


• Good written skillset. Must be able to compose status report emails to clients


• Good computer skills and proficiency with word processing and spreadsheet software (Word, Excel, Outlook)


• Ability to multi-task, prioritize demands, take initiative, work proactively and be resourceful; outstanding interpersonal skills with the ability to work both independently and collaboratively with a diverse set of personalities and a strong client focus; and self-starter with a desire to grow/learn.


• Proven ability to learn from others in the department and work towards achieving company objectives


• Knowledge of CUBS is a plus

\"Caine & Weiner is extremely proud to have served the credit and collections industry over the last 95 years. As one of oldest agencies in the U.S., our experience is unsurpassed.\" - Greg Cohen

Caine & Weiner is committed to providing complete client satisfaction. We do this by hiring the industry's most talented and conscientious people. We have the profession's top team and are always looking for qualified individuals to join us.

Come see what we have to offer. We look forward to meeting YOU.

Benefits

• 401(k)


• Dental insurance


• Vision insurance


• Disability insurance


• Health insurance


• Health savings account


• Life insurance


• Paid sick time


• Paid time off


• Referral program


• Opportunities for advancement