Remote Learning Architect for Legal Case Teams

topdoglaw; United States; Remote; USD 72,000 - 93,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

HSA

Paid time off

Parental leave

Job summary

TopDog Law is a fully remote, national personal injury firm reimagining client experiences from intake to litigation. We’re building a Learning Solutions team to onboard case managers, paralegals, and attorneys with real‑world training that mirrors actual files and client calls.

You will design onboarding, partner with senior attorneys, and drive ongoing training using measurable outcomes, aiming to ramp new hires quickly while maintaining quality and compliance.

Qualifications

• Experience in a personal injury law firm or professional services with credentialed staff.
• Experience with Filevine or other CRMs like Salesforce/Clio/SmartAdvocate.
• Ability to design training for both process-heavy and judgment-heavy roles.
• Strong instructional design: needs analysis, curriculum design, assessment design, and measurement.

Responsibilities

• Design and deliver onboarding covering case management systems and client communication standards.
• Build onboarding for attorneys and paralegation teams with firm strategy standards.
• Provide case manager backup and support within training sessions.
• Partner with SME leadership to own learning design and delivery, not legal decisions.
• Develop ongoing training driven by real gaps and performance signals.
• Create assessments and certification checkpoints for ramp time and skill gaps.
• Develop field-ready training materials and quick reference guides.
• Track ramp time, quality outcomes, and training effectiveness.

Skills

PI law firm experience

Filevine/CRM experience

Instructional design

Stakeholder collaboration

Strong communication

Tools

Filevine

Salesforce

Clio

SmartAdvocate

Job description

TopDog Law is a fully remote, national personal injury firm reimagining client experiences from intake to litigation. We’re building a Learning Solutions team to onboard case managers, paralegals, and attorneys with real‑world training that mirrors actual files and client calls.

You will design onboarding, partner with senior attorneys, and drive ongoing training using measurable outcomes, aiming to ramp new hires quickly while maintaining quality and compliance.