Remote Leads Specialist - Client Outreach & Screenings

Jan Dils; Tennessee; Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

401K Matching Retirement Plan

Long-term Disability

Company Paid Life Insurance

Paid Time Off

Paid Holidays

Health & Fitness Reimbursement

Remote Work – No commute

Equipment Supplied

Community Involvement

Positive Organizational Core Values

Job summary

Jan Dils, Attorneys at Law, is seeking a Remote Leads Specialist. This fully remote role supports a high-volume intake workflow and requires daily calls, client screenings, and careful use of our case management system.

Training is provided, with ongoing reviews and performance-based pay adjustments. The position offers a Monday–Friday schedule, EST hours, and a comprehensive benefits package for remote team members, including retirement and life insurance options.

Qualifications

• No specific degree required (not stated in posting).
• Experience in handling leads and client communications is implied by role.
• Ability to use case management software daily.

Responsibilities

• Meet daily call and consultation goals.
• Master our Case Management Software daily.
• Maintain a consistent volume of new client screenings.
• Identify lead sources and channels to optimize outreach.
• Uphold an 80% quality-score standard.

Skills

Customer service

Lead qualification

Communication

Teamwork

Tools

Case Management Software

Job description

Jan Dils, Attorneys at Law, is seeking a Remote Leads Specialist. This fully remote role supports a high-volume intake workflow and requires daily calls, client screenings, and careful use of our case management system.

Training is provided, with ongoing reviews and performance-based pay adjustments. The position offers a Monday–Friday schedule, EST hours, and a comprehensive benefits package for remote team members, including retirement and life insurance options.