Remote Leads Specialist

Jan Dils; Tennessee; Hybrid; USD 18,000 - 26,000; Full time

Benefits offered by this job

401K Matching Retirement Plan

Long-term Disability

Company Paid Life Insurance

Paid Time Off

Paid Holidays

Health & Fitness Reimbursement

Remote Work – No commute

Equipment Supplied

Community Involvement

Positive Organizational Core Values

Job summary

Jan Dils, Attorneys at Law, is seeking a Remote Leads Specialist. This fully remote role supports a high-volume intake workflow and requires daily calls, client screenings, and careful use of our case management system.

Training is provided, with ongoing reviews and performance-based pay adjustments. The position offers a Monday–Friday schedule, EST hours, and a comprehensive benefits package for remote team members, including retirement and life insurance options.

Qualifications

• No specific degree required (not stated in posting).
• Experience in handling leads and client communications is implied by role.
• Ability to use case management software daily.

Responsibilities

• Meet daily call and consultation goals.
• Master our Case Management Software daily.
• Maintain a consistent volume of new client screenings.
• Identify lead sources and channels to optimize outreach.
• Uphold an 80% quality-score standard.

Skills

Customer service

Lead qualification

Communication

Teamwork

Tools

Case Management Software

Job description

Location: Fully Remote, Work from Home (including during training)

Schedule: Monday through Friday 8am – 4:30pm EST

Starting Pay: $15.79 per hour

Jan Dils, Attorneys at Law only hires remote team members who reside in one of the following states: GA, KY, NC, OH, TN, TX, & WV

Jan Dils Attorneys at Law has helped thousands of people get the benefits they deserve. We have proudly served as a voice for the disabled individual for over 25 years. Our practice has a dynamic culture, and we strive to find applicants who are committed to growth and success. Join an outstanding organization with a client-centered focus and a team of people who fight to make a difference.

Do you enjoy speaking to new people? Do you want to help individuals get the benefits they deserve? Then the Remote Leads Specialist might be the right position for you!

What you will be doing as a Remote Leads Specialist:

• We’re always striving to reach our goals! That’s why we have goals set for this position, such as calls per day, consultations, and talk time.
• Become an expert on our Case Management Software that you will be using daily
• To exemplify teamwork, all leads specialists must maintain a consistent volume of new client screenings that contributes to the leads team.
• You’ll be a problem solver by identifying the different types of lead sources and channels.
• Quality is extremely important to our firm. That’s why we have the standards of maintaining at least an 80% on quality scores.

Not only is the position itself great, but the benefits we offer are fantastic as well!
Remote Leads Specialist Benefits include:

• 401K Matching Retirement Plan – We do up to 4% match!
• Long-term and Short-term Disability
• Company Paid Life Insurance
• Paid Time Off – 80 hours accrued in your first year!
• Paid Holidays – We understand the importance of being with loved ones during holidays.
• Health & Fitness Reimbursement – Yes, we pay you to promote a healthy lifestyle!
• Remote Work – No commute – Work from home!
• Equipment Supplied – No worries about getting a computer! We supply your work computer to you.
• Community Involvement – Want to get involved in the community but don’t know how? We can help you with that!
• Positive Organizational Core Values – These values are Client-Centered Focus, Community, Continuous Improvement, Caring, and Collaboration. Our firm is dedicated to and use these values every single day.

Now you might be wondering about the pay? The Remote Leads Specialist starting pay rate is $15.79 per hour. For this position, you receive a performance appraisal EVERY SIX MONTHS! That’s right! You will always know how you’re doing with your performance. And do you know what else? If you score well on your performance review, you will get a 32 to 58 cent increase every 6 months until you reach the cap of the pay range.

Jan Dils, Attorneys at Law is a proud equal opportunity and affirmative action employer. We welcome and embrace people from diverse backgrounds and nurture a culture where our team members feel heard, valued, and empowered to be their most authentic selves. At Jan Dils, Attorneys at Law, we are committed to reflecting the diverse clients and communities in which we serve.