Remote Lead ServiceNow ITOM: Discovery & CMDB Architect

Peek IT Services; Nashville (TN); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Peek IT Services is seeking a senior ServiceNow ITOM Discovery and CMDB specialist for a remote W2 contract running from 05-10-2026 to 02-26-2027, approximately 32–40 hours per week, covering 15,000+ servers and network devices across multiple data centers. 2–3 days onsite in Nashville, TN may be required.

You will lead discovery workshops, configure the solution, advise stakeholders, and develop MID Server infrastructure and CMDB mappings.

Qualifications

• Lead-level experience delivering ServiceNow ITOM Discovery and CMDB implementations.
• Fluent English with strong verbal and written communication for workshops and advisory work.
• Willingness to travel for onsite sessions in Nashville, TN.

Responsibilities

• Support Discovery/CMDB workshop sessions, refine stories, demo the solution and provide advisory support.
• Configure ServiceNow Discovery module, probes, sensors and patterns for cross-data center infrastructure discovery.
• Design and implement MID Server infrastructure (up to 5 MID Servers).
• Develop asset discovery scoping, ranges, schedules; configure CMDB CI classes, relationships and lifecycle management.
• Execute discovery runs and validate data collection for 15,000+ servers and network devices; perform data transformation and CI sampling.
• Integrate cloud vendor discovery and ensure integration with ITSM/CSM modules for event-driven cases.
• Support testing, troubleshooting, production deployment and post-go-live optimization; document architecture and mentor juniors.

Skills

ServiceNow ITOM lead

Workshop facilitation

Education

CSA Certification

Discovery Certification

CMDB Certification

Tools

MID Server

ServiceNow Discovery

ServiceNow CMDB

Job description

Peek IT Services is seeking a senior ServiceNow ITOM Discovery and CMDB specialist for a remote W2 contract running from 05-10-2026 to 02-26-2027, approximately 32–40 hours per week, covering 15,000+ servers and network devices across multiple data centers. 2–3 days onsite in Nashville, TN may be required.

You will lead discovery workshops, configure the solution, advise stakeholders, and develop MID Server infrastructure and CMDB mappings.