Remote Lead Product Designer – Public Safety UX

Mark43; South Carolina; Hybrid; USD 140,000 - 200,000; Full time

Job summary

Mark43 is seeking a Lead Product Designer to own a critical area of the product portfolio. You will guide discovery to delivery, partnering with Product and Engineering to decide what problems to solve and how to solve them for first responders.

You will influence across the Mark43 portfolio, raise the bar on craft, and shape a design system while driving cross-functional impact in a fast-moving environment.

Qualifications

• 10+ years of professional product design experience with ownership on shipped software.
• 5+ years designing complex enterprise SaaS products or sophisticated systems.
• Proven ability to lead product areas from discovery to shipped outcomes.

Responsibilities

• Set design direction for a critical product area and define a clear vision.
• Lead cross-functional teams from discovery through delivery.
• Balance user needs, technical constraints, and business priorities.
• Work with first responders to translate workflows into reliable experiences.
• Design across environments and devices, shaping an ecosystem.
• Raise design quality, contribute to the design system, and guide peers.
• Present vision and design rationale to customers and executives.
• Explore AI/ML opportunities to improve public safety workflows.

Skills

Product design leadership

Cross-functional collaboration

User research

Strong visual design

Design systems

Strategic thinking

Communication to leadership

Ambiguity navigation

Job description

Mark43 is seeking a Lead Product Designer to own a critical area of the product portfolio. You will guide discovery to delivery, partnering with Product and Engineering to decide what problems to solve and how to solve them for first responders.

You will influence across the Mark43 portfolio, raise the bar on craft, and shape a design system while driving cross-functional impact in a fast-moving environment.