Lead Product Designer UX for Public Safety

Mark43; West Virginia; Hybride; USD 120 000 - 180 000; Plein temps

Résumé du poste

Mark43 is seeking a Lead Product Designer to own a critical area of the product portfolio and partner with Product and Engineering to define problems and shape solutions for first responders. You will influence across the portfolio, including CAD, Records, Analytics, and mobile apps, and help elevate design craft and systems thinking.

You will lead design direction, advocate for the customer experience, and communicate a clear design rationale to senior leadership while shaping responsible

Qualifications

• 10+ years of professional product design experience with ownership of shipped software products.
• Track record leading design for a substantial product area, setting direction and driving from discovery through shipped outcomes.
• Strong product judgment spanning customer needs, strategy, interaction design, and execution.
• Deep experience with qualitative and quantitative research informing product decisions.
• Excellent interaction and visual design skills with a high bar for craftsmanship.
• Ability to communicate complex design decisions clearly to customers, peers, and leadership.
• Experience in public safety or mission-critical software is a plus, including maps, multimodal interactions, or AI/ML-powered products.

Responsabilités

• Set the design direction for a major product area and create a clear long-term vision.
• Balance user needs, technical constraints, and business priorities in tradeoffs.
• Design across devices and platforms to ensure cohesive ecosystem experiences.
• Contribute to design systems and patterns, improving consistency across products.
• Present product visions and design recommendations to stakeholders and leadership.
• Explore AI and emerging tech to enhance public safety workflows and experiences.

Connaissances

Design leadership

Product strategy

Cross-functional collaboration

Interaction design

Visual design

Executive communication

Public safety domain experience

Formation

Bachelor's degree in Design or related field

Outils

Figma

Design systems

Prototyping

Description du poste

Mark43 is seeking a Lead Product Designer to own a critical area of the product portfolio and partner with Product and Engineering to define problems and shape solutions for first responders. You will influence across the portfolio, including CAD, Records, Analytics, and mobile apps, and help elevate design craft and systems thinking.

You will lead design direction, advocate for the customer experience, and communicate a clear design rationale to senior leadership while shaping responsible