Remote Lead Care Manager — Care Coordination & Wellness

Vynca Inc.; Illinois; Remote; USD 90,000 - 110,000; Full time

Job summary

Vynca Inc. seeks a Lead Care Manager to coordinate client care across health providers and social services. You’ll develop and manage care plans, facilitate access to services, and advocate for clients to promote wellness, recovery, and independence.

Role emphasizes remote service delivery, collaboration with a multidisciplinary team, and adherence to evidence-based practices. Requires strong communication, driving capability, and knowledge of community resources; bilingual English/Spanish

Qualifications

• 2+ years experience as a care manager, care navigator, or community health worker supporting vulnerable populations.
• Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time with flexibility for potential evenings and weekends.
• Working knowledge of government and community resources related to social determinants of health.
• Clean driving record, valid driver’s license, and reliable transportation.
• Excellent oral and written communication skills.
• Positive interpersonal skills.
• Must have general computer skills and a working knowledge of Google Workspace, MS Office and the internet.
• Bilingual (English/Spanish) preferred

Responsibilities

• Assess member needs in physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referrals to community-based services.
• Oversee development of client care plans and goal settings.
• Offer services where the member resides, including office-based, telehealth, or field-based services.
• Connect clients to other social services and supports as needed.
• Advocate on behalf of the client with health care professionals.
• Utilize evidence-based practices such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles.
• Conduct outreach and engagement to facilitate linkage to the ECM program and log activity in CRM.
• Evaluate client progress and update SMART goals.
• Provide mental health promotion.
• Arrange transportation (e.g., ACCESS).
• Complete documentation, including outcome measures within care plan timeframes.
• Maintain up-to-date patient health records in EMR and other systems.
• Complete monthly reporting for program compliance.
• Attend training as assigned

Skills

Oral and written communication

Interpersonal skills

Bilingual (English/Spanish)

Tools

Google Workspace

MS Office

Job description

Vynca Inc. seeks a Lead Care Manager to coordinate client care across health providers and social services. You’ll develop and manage care plans, facilitate access to services, and advocate for clients to promote wellness, recovery, and independence.

Role emphasizes remote service delivery, collaboration with a multidisciplinary team, and adherence to evidence-based practices. Requires strong communication, driving capability, and knowledge of community resources; bilingual English/Spanish