Remote LATAM Account Manager - Global Staffing & EOR

XML International; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

XML International is seeking an experienced Account Manager to join our international team. You will manage a portfolio of client accounts, act as the main liaison between clients and internal teams, and identify opportunities for account growth across staffing, EOR, and payroll services.

The role emphasizes building long-term partnerships with HR, procurement and hiring managers, delivering tailored workforce solutions, and ensuring high levels of client satisfaction in a remote, LATAM-based

Qualifications

• Proven experience in Account Management, Key Account Management, or Client Relationship Management in staffing, recruitment, or EOR.
• Experience managing corporate or enterprise client accounts.
• Strong understanding of staffing services and international employment solutions.
• Proven track record in client retention and account growth.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to work independently in a remote, international environment.
• Must be based in Latin America.

Responsibilities

• Manage a portfolio of international client accounts, acting as their primary point of contact.
• Build and maintain strong relationships with key stakeholders, HR teams, procurement departments, and hiring managers.
• Understand client business needs and provide tailored workforce solutions.
• Conduct regular client meetings, account reviews, and service performance discussions.
• Drive client satisfaction, retention, and long‑term partnerships.
• Identify opportunities to grow existing accounts through additional staffing, EOR, payroll, and workforce management services.
• Collaborate with recruitment, operations, payroll, HR, and compliance teams to ensure seamless service delivery.
• Coordinate client requests, staffing requirements, onboarding, and ongoing workforce needs.
• Proactively manage client escalations and resolve service‑related challenges.
• Ensure client expectations and agreed service levels are consistently met.

Skills

Account Management

Key Account Management

Client Relationship

Stakeholder Management

Negotiation

Remote Work

Cross-cultural Communication

Job description

XML International is seeking an experienced Account Manager to join our international team. You will manage a portfolio of client accounts, act as the main liaison between clients and internal teams, and identify opportunities for account growth across staffing, EOR, and payroll services.

The role emphasizes building long-term partnerships with HR, procurement and hiring managers, delivering tailored workforce solutions, and ensuring high levels of client satisfaction in a remote, LATAM-based