Remote LATAM Account Manager for Public Sector Tech (Spanish)

OpenFn; United States; À distance; USD 90 000 - 130 000; Plein temps

Résumé du poste

OpenFn is seeking a remote, relationship-driven Account Manager who is technically fluent to grow our existing subscription customers and help stand up account management for the first time. You will own the full portfolio, retain customers, and ensure they extract real value from our platform.

As the first PM in this market, you will coordinate with solution architects, drive renewals, identify upsell opportunities, and build playbooks.

Qualifications

• 3–7+ years of account management, customer success, or related customer-facing SaaS role.
• Proven track record of retaining and growing a portfolio, including renewals and upsell/expansion.
• Genuine technical fluency: comfortable discussing APIs, integrations, data workflows, and automation.

Responsabilités

• Own and grow a portfolio of subscription customers and be accountable for retention and growth.
• Maintain strong relationships from users to senior decision-makers across customer organizations.
• Plan and lead QBRs and regular check-ins to demonstrate value and align objectives.
• Identify at-risk accounts and lead recovery plans; pursue upsell and expansion opportunities.

Connaissances

Account management

Customer success

Relationship building

Technical fluency

Outils

Salesforce

Odoo

Description du poste

OpenFn is seeking a remote, relationship-driven Account Manager who is technically fluent to grow our existing subscription customers and help stand up account management for the first time. You will own the full portfolio, retain customers, and ensure they extract real value from our platform.

As the first PM in this market, you will coordinate with solution architects, drive renewals, identify upsell opportunities, and build playbooks.