Remote Key-Accounts Service Coordinator

National Power; Raleigh (NC); Remote; USD 45,000 - 60,000; Full time

Benefits offered by this job

Three weeks of paid vacation

Up to 9 paid company holidays

Medical, Dental, and Vision Insurance

401(k) retirement savings with company

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Job summary

National Power, LLC is seeking a Service Specialist to manage daily operations for a key account in our Managed Service Division. The role focuses on optimizing profitability, delivering excellent customer service, and serving as the internal point of contact while supporting the Service Sales team.

Qualifications include a high school diploma or GED, 1–3 years of account coordination experience, fluency in English, and solid Microsoft Office skills.

Qualifications

• 1-3 years account coordination experience preferred.
• Fluency in written and spoken English.
• Intermediate knowledge of Microsoft Office Suite applications.

Responsibilities

• Build and sustain customer relationships and manage operational execution for Managed Services and other accounts.
• Schedule and dispatch workers, equipment, and vehicles per account specifications.
• Manage invoicing and communicate status to customers.
• Proactively identify issues and coordinate with Sales or Field Service Managers.

Skills

Account coordination

Education

High school diploma or GED

Some college preferred

Tools

Microsoft Office Suite

Job description

National Power, LLC is seeking a Service Specialist to manage daily operations for a key account in our Managed Service Division. The role focuses on optimizing profitability, delivering excellent customer service, and serving as the internal point of contact while supporting the Service Sales team.

Qualifications include a high school diploma or GED, 1–3 years of account coordination experience, fluency in English, and solid Microsoft Office skills.