Key Accounts Coordinator: CRM, ERP & Service Delivery

Cesna Recruitment; Stow (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation

401K match

Job summary

Cesna Recruitment in Stow, OH seeks an organized Account Coordinator to support key accounts, coordinate orders, prepare invoices, and maintain pricing in the ERP system. You will partner with account management, provide customer service, gather orders, generate sales reports, and ensure accurate customer data and timely deliveries.

Proficiency with MS Office and CRM software is required; attention to detail and a proactive attitude are essential.

Qualifications

• Strong communication skills and problem-solving attitude.
• Excellent computer skills with MS Office.
• Organizational and time-management abilities.
• Hands-on experience with CRM software (sales support).
• Motivated, self-directed, customer service oriented.

Responsibilities

• Manage day-to-day activity and coordination for key accounts.
• Prepare, file, and retrieve invoices and PO status.
• Provide customer service and order management for accounts.
• Partner with account management teams for administrative support.
• Create reports and sales analyses with internal teams.
• Maintain accurate customer data, pricing, and promotions in ERP.
• Process RFQs and input SERVEONE information in ERP.

Skills

Communication skills

CRM experience

MS Office

Account management

Time management

Attention to detail

Problem solving

Team player

Tools

CRM software

Job description

Cesna Recruitment in Stow, OH seeks an organized Account Coordinator to support key accounts, coordinate orders, prepare invoices, and maintain pricing in the ERP system. You will partner with account management, provide customer service, gather orders, generate sales reports, and ensure accurate customer data and timely deliveries.

Proficiency with MS Office and CRM software is required; attention to detail and a proactive attitude are essential.