Key Account Coordinator - Customer Success & Ops

Cesna Recruitment; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid vacation days

401K

Job summary

Cesna Recruitment is seeking a detail-oriented Account Coordinator to support day-to-day activities for key accounts. You will manage invoicing, order coordination, customer communications, and data entry in ERP/CRM systems, ensuring accurate pricing, promotions, and timely reports.

The role requires strong communication, organization, and a proactive, customer-focused approach in a fast-paced environment. Join a team that values reliable service, cross-functional collaboration, and meticulous

Qualifications

• Strong communication with a problem-solving attitude.
• Excellent computer skills, MS Office emphasized.
• Organizational and time-management abilities.
• Hands-on CRM software experience.
• Motivated, self-directed, customer-focused.
• Attention to detail and urgency when needed.
• Ability to learn and perform multiple tasks quickly.
• Ability to work independently and in a team.

Responsibilities

• Prepare, file, and retrieve sales-related documents like invoices and PO status.
• Manage day-to-day activities with key accounts including coordination and reporting.
• Provide customer service and order gathering for assigned accounts.
• Partner with account management for administrative support.
• Create reports and sales analysis with support teams.
• Keep customer account information up to date.
• Track inventory and inbound/outbound shipments; manage pricing sheets.
• Handle ERP systems for processing, invoicing, and accounts management.
• Update profiles in ERP and communicate pricing/promotions as needed (RFQ).

Skills

Strong communication

MS Office

Organizational skills

Time management

CRM software

Customer service orientated

Attention to detail

Multitasking

Teamwork

Problem solving

Tools

CRM software

MS Office

Job description

Cesna Recruitment is seeking a detail-oriented Account Coordinator to support day-to-day activities for key accounts. You will manage invoicing, order coordination, customer communications, and data entry in ERP/CRM systems, ensuring accurate pricing, promotions, and timely reports.

The role requires strong communication, organization, and a proactive, customer-focused approach in a fast-paced environment. Join a team that values reliable service, cross-functional collaboration, and meticulous